Tuesday, March 9, 2010

My Little Lunch Adventure

I've always been a fan of Chick-fil-a. From their menu to their business plan to their faith-based origins to their playground for kids, I love it all. And much to my husband's jealousy, I somehow manage to eat there at least once per week. Usually I dine-in with my girls so they get a chance to burn off some energy in the play area after we eat, but this morning we spent a while at an open gym day at a local church and the girls had done plenty of running and energy burning so I decided to just drive through on the way home.

We pulled in just after noon, so it was crazy busy. The line for the drive-thru moved surprisingly fast and when I pulled up to the window to pay and get my food I was impressed by the way the employees were working together to move things along quickly and effectively. I got my food and pulled away. Typically when I drive thru, I pull into an empty parking space and get the girls all situated with their food before I begin the drive home, but today (and being Chick-fil-a at lunch time) there weren't any empty spots. I did my best to stay focused on the road as I handed Kyra and Kylie their chicken nuggets, but then I realized that the girls drinks had rolled onto the floor, so about 5 minutes down the road I pulled into a gas station to pick them up and get us all situated. That's when I decided to check the bag with my food. Only when I opened it, it wasn't my food.

I had ordered chicken nuggets and some of those addicting waffle fries, but instead found a side salad and fruit cup in the bag. Talk about a bummer! Had it been a chicken sandwich and fries or even a chicken wrap and fries, I would've just kept on heading home, but alas, no fries so I turned us around and headed back to the busy Chick-fil-a.

I locked my girls in the car (they were in a pseudo trance watching Veggie Tales anyway) and ran in with the bag of healthy food to exchange for my higher calorie meal. I began to explain and right away they announced that they had already realized the error and were expecting me. They gave me a 12 piece nuggets (instead of the 8 piece I paid for) and the fries and told me to keep the salad and fruit too. I was very pleased with the fact that not only did they make things right (in less than 60 seconds from the time I entered the store), but they made an effort to compensate me for the error. As if I needed another reason to heart Chick-fil-a.

When I finally got home and was eating my delicious 12 pieces of chicken, I actually found a bone in one. It sort of weirded me out, but then I thought to myself, "well, at least I know it's legit chicken!" I'm not gonna say this makes onto the "reasons I love Chick-fil-a" list, but it didn't deter me either.

So that was my little lunch adventure today. Who knew driving-thru for fast food could be such an experience?!


Grammy Jean said...

Gotta love chick fil a, even with chicken bones. Loved your blog, keep it up!

Hi, I'm Susan! said...

oh chik-fil-a... i could eat you 7 times a day...


so glad you turned around and went back. a side salad and fruit just isn't comparable to their chicken!

Keshet said...

Sue, so true! Who goes to Chick-fil-a for a salad and fruit anyway?! Dude just pick that up at Wawa!! And I should've put that video on here. So funny!

Katie said...

:) glad you blogged about this!